Job Purpose
The Design Studio is a leading provider of bespoke kitchen and bathroom solutions. We pride ourselves on delivering exceptional service and high-quality products to our clients. We are looking for a detail-oriented and proactive Administrative Coordinator to join our team and support our growing operations.
Main Duties
Administrative Coordinator responsibilities will include, but are not limited to:
- Set up deposit accounts and process customer deposits.
- Monitor the purchasing inbox for supplier acknowledgements.
- Verify supplier acknowledgements against purchase orders and liaise with sales to resolve discrepancies.
- Update BT to align with Southfork receipts.
- Notify sales when orders arrive and coordinate delivery with customers if no fitters are involved.
- Assist in raising supplier or shipping claims when necessary.
- Process returns and credits against the salesperson’s ledger.
Key Outputs
Ø Shows a positive attitude towards Pentagon (Jersey) Wholesale Limited, their Brand and business area
Ø Supports developing the Pentagon brand to be the first thought when a customer or design team are thinking of a project.
Ø Asks for help if they are unsure of anything that has been asked of them
Ø Focuses on solutions, not problems
Ø Delivers excellent customer service
Ø Builds good relationships with employees
Ø Challenges others constructively
Ø Keeps up to date with new processes and procedures
Ø Uses feedback to develop skills and move forward
Ø Is aware of business targets / strategic goals and works towards them by utilising SWOT / PESTLE framework
Knowledge, Skills & Experience
- A proven history of being a successful Administrative Coordinator role.
- Exceptional written and verbal communication skills
- Possess a collaborative mindset and work well as part of a team
- Time management abilities and capable of meeting deadlines
- Excellent organisational skills and ability to multitask
- Up to date on industry trends, as well as laws and regulations
- Ability to build strong relationships with employees, customers and industry contacts